Services

After 18 years working with local authorities, OCC understands how you work and what your concerns are.

That's why we insist on making sure that our applications are backed up by ongoing support, both throughout the initial implementation and after the software is installed.

Product implementation
When you choose one of our applications, we will ensure a smooth and successful introduction of the product into your organization:
- Industry consultants will help your plan for process re-engineering
- Project managers will ensure that things happen in the right order and at the right time
- Database experts will integrate or migrate your existing data
- Trainers will deliver the training most appropriate to your various user groups

Product support
OCC’s relationship with its clients extends beyond the initial product implementation:
- Help desk and support services combine detailed product knowledge with strong technical skills to resolve any day-to-day problems or technical issues.
- Program upgrades: we advise on, plan and assist with program upgrades to ensure a smooth transition between program versions.
- Training programmes are focused specifically on new product features. This ensures that users maximize their existing knowledge whilst easily making the transition to new software releases.

Consultancy
We are always happy to talk with clients about new applications.
We boast a wide range of bespoke Windows and web application development skills and industry knowledge.
For more details on how our consultancy work can help you make the most out of IT, visit our main website.